Refund policy

Refund and Return Policy for Author K Webster LLC

Effective Date: 9/1/25

At Author K Webster LLC, we want you to be satisfied with your purchase. Please review our policy below:

1. Digital Products (eBooks, Audiobooks, Downloadables)

• Due to the nature of digital goods, all digital product sales are final and non-refundable once the item has been delivered.

2. Physical Products (Books, Merchandise)

• You may request a return or exchange within 14 days of receiving your order if the item is defective, damaged, or incorrect.
• To be eligible, items must be unused, in their original condition, and accompanied by proof of purchase.

3. Non-Returnable Items

• Signed books, special editions, collector’s items, or personalized products cannot be returned unless defective or damaged on arrival.

4. Process for Returns

• To start a return, contact us at authorkwebster@gmail.com
• If approved, you will receive return instructions. Customers are responsible for return shipping costs unless the return is due to our error.

5. Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.
• Approved refunds will be processed to your original payment method within 7–10 business days.

6. Exchanges

• If you received a defective or damaged item, we will replace it at no additional cost.

7. Contact Us

For questions about returns or refunds, contact us at:
Author K Webster LLC
Email: authorkwebster@gmail.com
Mailing Address: PO Box 1141, Broken Arrow, OK 74013

Thank you for supporting K Webster books and direct sales! Every order helps K Webster continue creating stories for you.