Shipping policy
Shipping Policy for Author K Webster LLC
Effective Date: 9/1/25
Thank you for shopping with Author K Webster LLC. Below you will find our shipping guidelines and expectations.
1. Processing Time
- Orders are typically processed on Mondays (holidays).
- During high-volume periods (book releases, holidays, special sales), processing times may be longer.
2. Shipping Rates & Delivery Estimates
- Shipping is free for the US. International shipping charges are calculated at checkout based on your location, weight/size, or selected shipping method.
- Standard delivery within the United States typically takes 5–10 business days after processing.
- International shipping can take up to a month for delivery.
3. Domestic Shipping
- We currently ship to all 50 U.S. states.
- Tracking information will be provided via email once your order ships.
4. International Shipping
- We offer international shipping to select countries. Rates and delivery times will vary by destination.
- Customers are responsible for any customs duties, taxes, or fees imposed by their country.
- We are not responsible for delays caused by customs clearance or international carriers.
5. Pre-Orders & Special Editions
- Pre-ordered and special edition items may have longer fulfillment times. Estimated ship dates will be noted on the product page.
6. Shipping Issues & Lost Packages
- Once an order leaves our facility, we are not responsible for carrier delays or lost/stolen packages.
- If your package is delayed or missing, please contact the shipping carrier directly with your tracking number.
- If you believe your package was misdelivered, contact us at authorkwebster@gmail.com and we will assist when possible.
7. Damaged or Incorrect Orders
- If your order arrives damaged or incorrect, please contact us within 7 days of delivery at authorkwebster@gmail.com with photos of the item and packaging. We will work with you to resolve the issue.
8. Contact Us
For any shipping-related questions, contact us at:
Author K Webster LLC
Email: authorkwebster@gmail.com
Mailing Address: PO Box 1141, Broken Arrow, OK 74013